Our Community Champions are a curious bunch!

Here are some pre-prepared answers to questions we are commonly asked.

If you have any questions at all during this process, please don’t hesitate to get in touch with us at 1800 88 88 68 or email communityfundraising@missionaustralia.com.au and we will be able to help.

Getting started

Do I need permission to fundraise?

Yes. To become a Community Champion and raise funds for Mission Australia, it is important you seek permission from us to fundraise before you register online. This makes sure your fundraiser aligns with our values and allows us to issue you a document that authorises you to fundraise on our behalf. Simply call or email our team and we will send you an application for fundraise within two business days. Once you receive your approval letter from us, you can show the document to your sponsors, corporates and local businesses when you ask for donations.

How do I register?

It’s super easy to register online to fundraise for Mission Australia. When you’ve received your Authority to Fundraise letter, you can start by joining an existing Mission Australia event or creating your own activity. You then simply click on the ‘Start your Fundraiser’ button and you’re off. After answering a few questions about yourself, you will have your unique online fundraising page. You can use this page to share your journey and encourage friends, family, colleagues and local businesses to make donations.

If you have any questions at all during this process, please don’t hesitate to get in touch with us at 1800 88 88 68 or email communityfundraising@missionaustralia.com.au and we will be able to help.

Why do I need to register?

By registering online to fundraise for Mission Australia, it allows us to see all the wonderful events our Community Champions are participating in and hosting.

We have tried to make the registration process as easy possible for you but if you have questions, please don’t hesitate to give us a call on 1800 88 88 68 or email communityfundraising@missionaustralia.com.au

Are there any rules about the types of fundraising I can do?

Yes! In line with our values, Mission Australia has rules for fundraisers to protect you and the participants joining your activity. These are in addition to compliance with all Federal, State and Municipal laws and regulations. We ask when brainstorming your fundraising activity, you consider the areas we work in and don’t conduct fundraising activities that involve or are associated with:

  • Gambling
  • Irresponsible use or of sale of Alcohol (and or drugs)
  • Violence
  • Discrimination
  • Illegal activities
  • High safety risks, e.g. paragliding

Our team will be there to guide you through this and can answer any queries you may have to ensure your fundraising activity is compliant.

For more information please review our Terms & Conditions

What sort of fundraising ideas are good?

Too many to mention! We have some existing activities that you can join or you can get creative and come up with your own ideas. The possibilities are endless.

Here are some ideas to get you started:

  • Host a garage sale or market stall
  • Enter a running/cycling/walking event in your local area and get sponsored
  • Create your own trivia night
  • Sausage sizzles – you could do this at your work, your supporting club or even Bunnings!
  • Get sponsored to shave or cut your hair
  • Challenge yourself to give up something you really like – chocolate, coffee, avocados J
  • For your birthday or Christmas gift, ask friends and family to make a donation instead
  • Hold a dress up day and gold coin collection at your work, your school or your sporting club

Looking for more inspiration? Here are some of our Community Champions in action :

  • Four young boys from Henty, NSW collected donations to sell merchandise for Mission Australia. What started out as a fun activity has now raised over $9,000
  • Sam and Jim from Brisbane got creative and showcased their extreme level of fitness by rowing 100km and raising awareness and funds for Mission Australia
  • Members of our Larapinta Together we Trek 2018 team held a Bake Sale in the foyer of their workplace.

What support and help can I receive from Mission Australia?

As a Community Champion, you will be organising your own fundraising activity.  Mission Australia is able to provide basic support and advice to you along the way. Below are a few examples of what we can and cannot assist with. Our job is to help you make your activity the best it can be and fundraise like a pro.

We CAN help with

 Standard marketing templates

 Fact sheets about Mission Australia

 Fact sheets on key themes, e.g. homelessness

 Downloadable posters collection buckets for cash donations

We CAN’T help with

 Venue selection and management

 Finding guest speakers

 Prizes

 Publicity

 Insurance

 Catering

Where does my fundraising money go?

Without passionate fundraisers like yourselves Mission Australia wouldn’t be able to do the work we do. Did you know, in 2019 93.0% of our income went straight back into delivering services that assisted vulnerable Australians? The money you raise during your fundraiser will allow Mission Australia to establish and provide services that truly make a difference in our quest to enable disadvantaged Australians to live an independent and participatory life. 

You can learn more about Mission Australia at https://act.missionaustralia.com.au/about-us

Once you sign up

How can I promote my Mission Australia fundraiser?

Once you have created your fundraising page you are all set to start planning and promoting your fundraising activity.

Social media is a great way to promote your activity and our past fundraisers have loved sharing their experiences with friends and family.

In our Fundraising Toolkit there are some handy templates that will help you approach individuals and businesses to ask for donations.

Our team can also review any materials you want to send out, and offer their guidance and support.

Can someone from Mission Australia attend my event?

We can certainly try! We would love to make every event, but unfortunately we have limited staff resources, in limited locations. For all requests we will put out a call to see if someone can attend. If no one is available, we are always happy to provide a comment to be read out or video to be played on our behalf.

Do you want to hear how my fundraising is going?

Absolutely! We love to hear from our Community Champions and encourage you to email us updates, photos and videos of your activities. So don’t be a stranger, and get in touch when you can.

Donations

How do I bank the funds after my fundraising activity?

Firstly, the answer is as quickly as possible! We encourage all of our Community Champions to do online fundraising, but if cash or cheques are received from your fundraising activities, these need to be taken to the bank within one business day of receipt.  This makes sure the money is kept safe, and your generous friends or local businesses can receive their receipts in a timely fashion.  

Our bank details are;

Account name
Mission Australia

Account number
148828

BSB
032 005

Reference
Your supporter ID

Please call or email us so we can provide you with a remittance document, which will give you the information on how to bank the cash or cheques from your fundraising activity. Funds raised via your online fundraising page are directly received into Mission Australia’s bank account.

What about the funds that were donated to my online fundraising page?

We have already received them directly, so there is no need to worry about these donations. Each individual has been emailed a tax receipt automatically and their donations are linked with your total fundraising efforts.

Can someone sponsor me by credit card?

They sure can! Send them a link to your online page where they can make a donation using their credit card.

Once they have made a donation online, they will receive a tax deductible receipt instantly via email.

Technical support questions

What's the address of my online fundraising page?

You can find your unique page link in your registration email or by searching for yourself here.

I forgot my username and password?

Not a problem! When you go to log in, you will be asked if you’ve forgotten your details. Enter your email address and you will receive a link to reset your password.

How do I upload photos to my page?

You can add or change photos by clicking on the ‘Edit My Page’ tab. Just remember to get permissions from parents of children and young people and save all changes you make.

Click the ‘view’ link above your fundraising information to see your changes

How do I change my message or page name?

You can change your page name and personal message by clicking on the ‘Edit My Page’ tab. Don’t forgot to save all changes you make.

Click the ‘view’ link above your fundraising information to see your changes.

Policies and Legal

Do I need public liability insurance for my event?

If you are fundraising for Mission Australia as part of a larger event e.g. a Marathon organised by a peak body, you will be covered by their event Public Liability Insurance.  If, however you are conducting your own fundraising event we recommend you research appropriate cover to protect your activity, yourself and the general public.  Here is a helpful website to get you started. Mission Australia accepts no liability for personal injury, property damage or death arising in any manner from a fundraiser’s activity.

What if I want to involve children and young people in my activity?

Mission Australia is a child and youth safe organisation and we want to do our best to keep children and young people safe at all times. Mission Australia values and respects children and young people, is committed to ensuring their safety, and has zero tolerance to any behaviour that makes children and young people feel unsafe or puts them at risk.

If you want to involve children and young people under 18 years in your activity please consider the following :

  • Does your activity comply with laws and regulations in regards to engagement of children and young people?
  • Is the venue safe and suitable for the ages of children and young people who will be attending?
  • Are the activities safe and suitable for the ages and abilities of the children and young people who will be participating?
  • Do adults who will be providing activities for children and young people have the appropriate background checks for your state/territory?
  • Are parents/carers aware that they need to supervise their children at all times and if another adult supervises, they need to agree to this?
  • What will you do about children or young people who may come along without a responsible adult where the activity requires this?
  • Have you obtained permission from parents to photograph their children and use these photos in promotional material?
  • If you will transport children, do you have appropriate child safety arrangements?

Still have more questions?

We are here to help our Community Champions answer any questions
you may have about your fundraiser

Feel free to contact us on:

1800 88 88 68

communityfundraising@missionaustralia.com.au