FAQs

Our Community Champions are a curious bunch!
Here are some pre-prepared answers to questions we are commonly asked.

Getting started

Do I need permission to fundraise?

Yes! In order to raise funds for us, Mission Australia needs to grant permission for you to fundraise on our behalf.  This ensures that your fundraiser aligns with our values and allows us to issue you a document that authorises you to fundraise on our behalf. You can then show this document to your sponsors, corporates and local businesses when you ask for donations.

How do I register?

It’s super easy to register to fundraise for Mission Australia. When you’re ready, you can start by clicking the Start your Fundraiser button under the website of the event you are interested in or simply click on Create Your Own Fundraiser. After answering a few questions about yourself and your event you will have a unique online fundraising page just for you. You will use this page to share your journey and encourage friends, family and colleagues to make donations.

If you have any questions at all during this process, please don’t hesitate to get in touch with us at 1800 88 88 68 or email communityfundraising@missionaustralia.com.au and we will be able to help.

Why do I need to register?

By registering online to fundraise for Mission Australia, it allows us to see all the wonderful events our Community Champions are participating in and hosting.

We have tried to make the registration process as easy possible for you but if you have questions, please don’t hesitate to give us a call on 1800 88 88 68 or email communityfundraising@missionaustralia.com.au

Are there any rules about the types of fundraising I can do?

Yes, in line with our values, Mission Australia has rules for fundraisers to protect you and our donors. We ask that when brainstorming your event, you consider the pathways to disadvantage in their areas we work in and not to conduct fundraising activities that involve:

  • Gambling
  • Irresponsible use or of sale of Alcohol (and or drugs)
  • Violence
  • Discrimination
  • Illegal activities

Our team will be there to guide you through this and can answer any queries you may have to ensure your event is compliant.

All fundraising activities must comply with all relevant State Legislation for fundraising and apply for any permits and authorities that may be required. Different states have their own legislation, which should be checked before organising an activity.

What sort of fundraising ideas are good?

Too many to mention! We have some existing events that you can join or you can get creative and come up with your own ideas. The possibilities are endless

Looking for inspiration? Here are some things our Community Champions have recently done

  • 4 young boys from Henty, Vic collected donations to sell merchandise for Mission Australia. What started out as a fun activity has now raised close to $10,000
  • Sam and Jim got creative and showcased their extreme level of fitness by rowing 100km and raising awareness and funds for Mission Australia
  • Members of our Together we Trek 2018 team, held a Bake Sale in the foyer of their workplace to raise funds to go towards the teams total
  • Other examples may include:
    • Garage sales
    • Running events
    • Trivia nights
    • Sausage sizzles
    • Dress up day and gold coin collection
    • Shave your head

What support and help can I receive from Mission Australia?

As you fundraise for Mission Australia we are able to provide support and advice along the way. Our job is to help you make your event the best it can be and fundraise like a pro. We can also provide you with marketing materials including event posters, fact sheets and fundraising buckets upon request.

Mission Australia is not able to take any part in the coordination or your fundraising activity and our staff can unfortunately not assist in organising venues, talent, prizes or publicity to assist you in your event.

If you do have any questions feel free to contact us on 1800 88 88 68 or shoot us an email at communityfundraising@missionaustralia.com.au

Where does my fundraising money go?

Without passionate fundraisers like yourselves Mission Australia wouldn’t be able to do the work we do. The money that you raise during your fundraiser will allow Mission Australia to establish and provide services that truly make a difference in our quest to enable disadvantaged Australians to live an independent and participatory life.

You can learn more about Mission Australia at www.missionaustralia.com.au or type your postcode in at https://www.missionaustralia.com.au/servicedirectory and find out more about the local services near you.

Once you sign up

How can I promote my Mission Australia fundraiser?

Once you have created your fundraising page you are all set to start planning and promoting your fundraising event.

Social media is a great way to promote your event and our past fundraisers have loved sharing their experience with friends and family.

Our team can also review any materials you want to send out as well and offer their guidance and support.

Can someone from Mission Australia attend my event?

We can certainly try and we would love to make every event, but unfortunately we have limited staff resources. For all events we will put out a call and hopefully someone can attend. If no one is able we are always happy to provide a comment to be read out on our behalf. We are also here however to guide you in the lead up to your activity and we always love to hear from you and see photos after your event.

Donations

How do I bank the funds after my fundraising activity?

If you plan on collecting cash, or offline funds, we can provide you with a remittance document which will give you the information on how to bank the cash from your fundraising activity. Once your event is over you can then bank your funds into our account

Account name
Mission Australia

Account number
148828

BSB
032 005

What about the funds that were donated to my online fundraising page?

There is no need to worry about these donations as they come straight through to us at Mission Australia.  Each individual will be emailed a tax receipt automatically and their donations are linked with your total fundraising efforts.  

Can someone sponsor me by credit card?

They sure can! You can direct them to your online page where they can make a donation using their credit card.

Once they have made a donation online, they will receive a tax deductible receipt instantly via email.

Technical support questions

What's the address of my online fundraising page?

You can find your unique page link in your registration email or by searching for yourself here.

I forgot my username and password?

Not a problem – this happens all the time! When you go to log in, you will be asked if you’ve forgotten your details. Enter your email and we will send out an email with a link to reset your password.

How do I upload photos to my page?

You can add or change photos by clicking on the ‘Edit My Page’ tab. Just remember to save all changes you make.

Click the ‘view’ link above your fundraising information to see your changes.

How do I change my message or page name?

You can change your page name and personal message by clicking on the ‘Edit My Page’ tab. Don’t forgot to save all changes you make.

Click the ‘view’ link above your fundraising information to see your changes.

Policies and Legal

Do I need public liability insurance for my event?

If you are fundraising for Mission Australia as part of a larger event e.g. a Marathon organised by a peak body, you will be covered by their event Public Liability Insurance.  If however you are conducting your own fundraising event we recommend that you should consider appropriate cover to protect your activity, yourself and the general public.  Mission Australia accepts (?) no liability for personal injury, property damage or death arising in any manner from a fundraisers activity.

Still have more questions?

We are here to help answer any questions you may have about your fundraiser.

Feel free to contact us on:

1800 88 88 68

communityfundraising@missionaustralia.com.au